Question 1

What is your rate structure?

Accepted Answer

We charge a fixed fee based on the entire scope of the project. For purchases, we charge a 15% product management fee for order management, delivery, and installation. Please contact us to discuss your individual project needs.

Question 2

How long will it take to design my project?

Accepted Answer

The time needed depends on the scope of work and level of detail. Typically, the first design meeting is two weeks after our discovery phone call. Revisions from that meeting will come another two to three weeks after that. The number of design meetings needed depends on how many rooms, details, and revisions we work on. Although we can sometimes order key pieces of furniture if they’re approved at the first meeting, it’s often closer to a month after the initial meeting before anything is ordered.

Question 3

Can you start right away?

Accepted Answer

Sometimes! We usually have a short waitlist but will work with you regarding your preferred timeline.

Question 4

Can you take on clients outside of the Seattle area?

Accepted Answer

Yes, we are equipped to work virtually. Typically a project out of state will require a minimum of 3 trips out to check on your project in person, and will require a travel fee. Please contact us to discuss your individual project needs.

Question 5

Can you work on just one part of the home at a time?

Accepted Answer

Yes. Many of our projects are focused on a single space like a kitchen remodel design or only interior decorating for a living room. We can add on to your scope of work during your project or at a later date if and when you’d like to do so.

Question 6

How does shipping and delivery work?

Accepted Answer

When we assemble a purchase invoice of your approved items, we include the cost of shipping and delivery. This cost reflects shipping the item from the supplier to our warehouse, receiving the item at the loading dock, inspecting of the item, storing the items until delivery, and hiring movers to deliver everything and place it in your home.

Question 7

Can I add onto my scope of work?

Accepted Answer

Yes. We can always help with expanding a project. Keep in mind that designing more areas/items will require more time and investment.

Question 8

Where do you shop?

Accepted Answer

We shop at trade-only vendors, the Seattle Design Center, our favorite vintage dealers, retail providers, and online. We purchase from many different vendors in order to tailor the design to each individual space, meaning that no one project is the same.

Question 9

I have a couple of pieces that I’d like to incorporate into the design. Is that possible?

Accepted Answer

Definitely! Whenever possible, we like to use existing pieces, especially those with special meaning to you. That said, we will be sure to tell you when existing pieces are holding back the style direction or simply won’t work with the proposed furniture layout. Often, existing pieces can be repurposed in other rooms if needed. Please note that, typically, having existing pieces doesn’t mean design fees are lower as it takes just as much time for us to incorporate those items into a design scheme as it would a new piece.

Question 10

I know what I want and already have everything. Can you just help me tie it all together?

Accepted Answer

We do our best work when we’re involved from the start so that our collaborative, cohesive plan and concept can come together. We don’t currently accept one-room “tie it all together” projects, as we find that they require a great deal of time, despite the small scope of work. We’ve found that this isn’t a rewarding experience for either the client or our office.

Question 11

Can I buy everything on my own?

Accepted Answer

To make the process seamless, we coordinate all furnishings, décor, and art purchases on your behalf—so you can simply sit back and watch your home come together. Once payment is received, our team handles every detail, from ordering to installation, ensuring everything arrives exactly as intended.

For construction-related materials, we recommend that your contractor handle those purchases directly to guarantee accuracy and warranty coverage. This approach allows each part of the project to be managed by the experts best suited for it—giving you peace of mind and a beautifully executed result.

Question 12

How long will my remodel take?

Accepted Answer

In Seattle, many contractors have a wait list. Once your project begins, it’s best to budget at least three months for small kitchen or small bathroom project. Your contractor can give you a more accurate estimate of cost and timeline once your entire design is complete. If you are hoping to remodel a year from now, it’s time to begin your design process now so that everything and everyone is ready in time.

FREQUENTLY ASKED QUESTIONS